> ## Documentation Index
> Fetch the complete documentation index at: https://docs.macrovisonomics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account & Billing

> Manage your MACROVISONOMICS account, subscription, and billing

# Account & Billing

Manage your MACROVISONOMICS account settings, subscription plans, and billing information.

## Account Management

### Creating an Account

<Steps>
  <Step title="Visit the Dashboard">
    Go to [macrovisonomics.com/dashboard](https://macrovisonomics.com/dashboard)
  </Step>

  <Step title="Click Sign Up">
    Choose to sign up with email or use social login options
  </Step>

  <Step title="Verify Your Email">
    Check your inbox and click the verification link
  </Step>

  <Step title="Complete Your Profile">
    Add your name and optional profile details
  </Step>
</Steps>

### Profile Settings

Access your profile settings to manage:

<CardGroup cols={2}>
  <Card title="Personal Information" icon="user">
    * Display name
    * Email address
    * Profile picture
    * Bio (for public profile)
  </Card>

  <Card title="Preferences" icon="sliders">
    * Default chart settings
    * Email notifications
    * Privacy preferences
    * Language settings
  </Card>
</CardGroup>

### Changing Your Email

To update your email address:

1. Go to Account Settings
2. Click "Change Email"
3. Enter your new email address
4. Verify the new email via the confirmation link
5. Your old email will receive a notification of the change

<Warning>
  You'll need to verify your new email before the change takes effect. Make sure you have access to the new email address.
</Warning>

### Changing Your Password

To update your password:

1. Go to Account Settings
2. Click "Change Password"
3. Enter your current password
4. Enter and confirm your new password
5. Click "Update Password"

<Tip>
  Use a strong password with at least 8 characters, including uppercase, lowercase, numbers, and symbols.
</Tip>

### Deleting Your Account

If you wish to delete your account:

1. Go to Account Settings
2. Scroll to "Danger Zone"
3. Click "Delete Account"
4. Confirm by typing your email address
5. Click "Permanently Delete"

<Warning>
  Account deletion is permanent and cannot be undone. All your saved charts, published content, and data will be permanently removed.
</Warning>

## Subscription Plans

### Available Plans

<CardGroup cols={3}>
  <Card title="Pro" icon="rocket">
    \*\*$49/month** or $470/year (save \~20%)

    * 50 searches per month
    * 16+ data sources
    * 13 chart types
    * AI Insights
    * CSV and Excel export
    * Email support
  </Card>

  <Card title="Gold" icon="star">
    \*\*$109/month** or $1,046/year (save \~20%)

    * 200 searches per month
    * All 21 chart types
    * Full AI Insights + Forecasting + Research Mode
    * Developer API access
    * Priority support
  </Card>

  <Card title="Enterprise" icon="building">
    **Custom Pricing**

    * Unlimited searches
    * Team workspaces
    * API access
    * SSO/SAML
    * 24/7 dedicated support
  </Card>
</CardGroup>

### Free Trial

New users can start with a **7-day free trial** of Pro features. No credit card required.

### Upgrading Your Plan

<Steps>
  <Step title="Go to Settings">
    Navigate to Account Settings > Subscription
  </Step>

  <Step title="Choose a Plan">
    Select Pro, Gold, or contact us for Enterprise
  </Step>

  <Step title="Enter Payment Details">
    Add your credit card (processed securely via Stripe)
  </Step>

  <Step title="Confirm Upgrade">
    Review and confirm your subscription
  </Step>
</Steps>

Your new features will be available immediately after upgrading.

### Changing Your Plan

You can upgrade or downgrade at any time:

1. Go to Account Settings > Subscription
2. Click "Change Plan"
3. Select your new plan
4. Confirm the change

<Note>
  When changing plans, you'll retain access to your current features until the end of your billing period. Your new plan features will be available immediately upon upgrade.
</Note>

### Canceling Your Subscription

To cancel your subscription:

1. Go to Account Settings > Subscription
2. Click "Cancel Subscription"
3. Complete the cancellation survey (optional)
4. Confirm cancellation

Your subscription will remain active until the end of the current billing period. Your saved charts will remain accessible, but you won't be able to use premium features after cancellation.

## Billing

### Payment Methods

We accept:

* Credit cards (Visa, Mastercard, American Express)
* Debit cards

All payments are processed securely through Stripe.

### Updating Payment Information

To update your payment method:

1. Go to Account Settings > Billing
2. Click "Payment Methods"
3. Add a new payment method or edit existing
4. Set as default if desired

### Billing History

View and download your invoices:

1. Go to Account Settings > Billing
2. Click "Billing History"
3. View past invoices
4. Click "Download" for PDF receipts

### Billing Cycle

* Subscriptions are billed monthly or annually
* Annual plans receive a discount (save \~20%)
* Billing occurs on the same date each month/year
* You'll receive an email receipt after each payment

### Failed Payments

If a payment fails:

1. You'll receive an email notification
2. We'll retry the payment after 3 days
3. Update your payment method to avoid service interruption
4. After 3 failed attempts, your subscription may be paused

## Refunds

### Refund Policy

* **Monthly plans**: No refunds for partial months
* **Annual plans**: Pro-rated refunds within 14 days of purchase
* **Accidental purchases**: Contact support within 48 hours

### Requesting a Refund

To request a refund:

1. Contact our [Support Team](/support)
2. Provide your account email and reason for refund
3. Our team will review and respond within 2 business days

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Will I lose my charts if I cancel?">
    Your saved charts won't be deleted, but you won't be able to use premium features like AI Insights or advanced chart types. You can always re-subscribe to regain access.
  </Accordion>

  <Accordion title="Can I switch from monthly to annual billing?">
    Yes! Go to Account Settings > Subscription and select the annual option. You'll receive credit for any unused time on your monthly plan.
  </Accordion>

  <Accordion title="Do you offer student or nonprofit discounts?">
    Yes, we offer 50% off for students and nonprofit organizations. Contact support with verification documents to apply.
  </Accordion>

  <Accordion title="Can I get an invoice for my company?">
    Yes, all invoices are available in your Billing History. You can also add company details (name, address, VAT number) in your billing settings for proper invoicing.
  </Accordion>

  <Accordion title="What happens to my data if I cancel?">
    Your account and saved charts remain intact. You can access and view your charts anytime, but premium features will be restricted until you re-subscribe.
  </Accordion>
</AccordionGroup>

## API Key Management

If you have Developer API access (Pro plan or higher), you can manage your API keys from the [Developer Portal](https://macrovisonomics.com/developers).

### Creating API Keys

<Steps>
  <Step title="Go to Developer Portal">
    Navigate to [macrovisonomics.com/developers](https://macrovisonomics.com/developers)
  </Step>

  <Step title="Open API Keys Tab">
    Click the "API Keys" tab
  </Step>

  <Step title="Create a Key">
    Click "Create API Key", enter a name, and select your rate limit tier
  </Step>

  <Step title="Copy Your Key">
    Copy the generated key immediately -- it will only be shown once
  </Step>
</Steps>

<Warning>
  API keys are displayed only once at creation time. Store your key securely. If you lose it, you will need to create a new key and update your applications.
</Warning>

### Revoking API Keys

To revoke a key you no longer need:

1. Go to the Developer Portal > API Keys tab
2. Find the key you want to revoke
3. Click the delete/revoke button
4. Confirm the action

Revoked keys immediately stop working for all API requests.

### Monitoring Usage

Track your API usage from the Developer Portal > Usage tab:

* Total requests made
* Average response times
* Endpoint breakdown
* Rate limit status

## Need Help?

<CardGroup cols={2}>
  <Card title="Contact Support" icon="envelope" href="/support">
    Get help with billing issues
  </Card>

  <Card title="FAQ" icon="circle-question" href="/faq">
    Find answers to common questions
  </Card>
</CardGroup>